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Introduction
Welcome to Pro.Works.
This Privacy Policy explains how ProWorks Inc., a corporation based in Casper, Wyoming, United States (“ProWorks”, “Pro.Works”, “we”, “us”, or “our”), collects, uses, stores, discloses, transfers, and otherwise processes personal information when you access or use:
- www.pro.works;
- any websites or subdomains operated by ProWorks Inc.;
- products in the ProWorks portfolio and their associated domains, including Work Domains, Domain Work, DNS Care, Server Storage, Buy/Sale, Buy/Auction, PayQuest, and PostCare;
- Pro.Works applications, software, dashboards, portals, APIs, and digital services;
- accounts created with Pro.Works;
- communications with our sales, support, operations, security, legal, or other teams;
- integrations and services made available through Pro.Works; and
- any other products or services that reference this Privacy Policy,
collectively, the “Services”.
This Privacy Policy is intended to provide a globally applicable privacy framework while respecting rights available under applicable privacy and data protection laws. Depending on where you live, additional rights or requirements may apply to you.
By using the Services, you acknowledge that you have read this Privacy Policy.
Where consent is required under applicable law, we will request consent separately. Your use of the Services alone will not be treated as consent where applicable law requires an affirmative action.
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Who We Are
The Pro.Works Services are operated by:
ProWorks Inc.
Casper, Wyoming
United States of America
Website: https://www.pro.works
ProWorks Inc. may act as the data controller, business, data fiduciary, or equivalent organization responsible for determining how and why personal information is processed.
For certain Services provided to organizations and enterprise customers, ProWorks Inc. may instead act as a processor, service provider, or equivalent entity processing information on behalf of the relevant customer.
Privacy, legal, and data-protection inquiries may be sent to hello@pro.works.
If ProWorks Inc. becomes legally required to designate a Data Protection Officer, European representative, UK representative, grievance officer, or similar privacy representative, the applicable contact information will be published through the Services or otherwise provided as required by law.
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Scope of This Privacy Policy
This Privacy Policy applies to personal information processed by ProWorks Inc. through the Services.
It does not necessarily apply to:
- websites operated independently by third parties;
- third-party applications connected to Pro.Works;
- services provided directly by third parties;
- customer-controlled websites or applications;
- information processed by ProWorks Inc. solely on behalf of an enterprise customer where that customer determines the purposes and means of processing; or
- employment, contractor, or recruitment information governed by a separate privacy notice.
When ProWorks Inc. processes personal information solely on behalf of an organization using our Services, that organization may be the controller or equivalent responsible entity. Requests relating to such information should ordinarily be directed to that organization.
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Personal Information We May Collect
The information we collect depends on how you interact with Pro.Works, the Services you use, your account configuration, your location, and the features enabled by you or your organization. We may collect the following categories of personal information.
4.1 Account and Identity Information
This may include:
- name;
- username;
- account identifier;
- email address;
- telephone number;
- profile information;
- company or organization name;
- job title;
- department;
- country or region;
- account preferences;
- profile photograph or avatar;
- authentication information; and
- account status.
Where passwords are used, they are intended to be stored using appropriate cryptographic protection rather than as readable plaintext.
4.2 Contact and Communication Information
When you communicate with us, we may process:
- email correspondence;
- contact-form submissions;
- customer-support messages;
- sales inquiries;
- feedback;
- complaints;
- meeting information;
- call information;
- support tickets;
- survey responses; and
- other information you voluntarily provide.
Where calls or meetings are recorded, notice or consent will be provided where required by applicable law.
4.3 Business and Professional Information
For users interacting with Pro.Works in a professional or business capacity, we may process:
- employer or organization;
- professional role;
- job title;
- team or department;
- business contact details;
- industry;
- organization size;
- business requirements;
- billing or procurement contacts; and
- information relating to your organization’s relationship with ProWorks Inc.
4.4 Transaction, Subscription, and Billing Information
If you purchase paid Services, we may process information including:
- subscription plan;
- transaction identifiers;
- invoice information;
- billing address;
- tax information;
- payment status;
- renewal information;
- transaction history;
- currency;
- credits;
- discounts; and
- limited payment-related metadata.
Payment card information may be collected and processed directly by authorized third-party payment processors. ProWorks Inc. does not intend to store complete payment-card information unless necessary, lawful, appropriately secured, and specifically disclosed.
4.5 Technical and Device Information
When you access our Services, certain information may be collected automatically, including:
- IP address;
- browser type and version;
- operating system;
- device type;
- device identifiers;
- language settings;
- time zone;
- approximate location derived from IP address;
- referring URL;
- pages visited;
- session information;
- access times;
- application version;
- network information;
- crash reports;
- server logs; and
- diagnostic information.
4.6 Usage and Analytics Information
We may collect information concerning how users interact with Pro.Works, including:
- features used;
- pages viewed;
- buttons or links selected;
- session duration;
- navigation patterns;
- searches;
- application interactions;
- feature adoption;
- errors;
- performance information; and
- aggregated usage statistics.
This information may be used to understand, maintain, secure, troubleshoot, develop, and improve the Services.
4.7 Information You Upload or Submit
Depending on the Pro.Works Services you use, you may upload or submit:
- text;
- documents;
- files;
- records;
- images;
- data;
- instructions;
- messages;
- prompts;
- project information; or
- other content.
We refer to this collectively as “Customer Content” or “User Content”.
You are responsible for ensuring that you have appropriate authority, permission, consent, or another lawful basis to provide personal information contained within Customer Content to ProWorks Inc.
Where ProWorks Inc. processes Customer Content on behalf of an organization, our handling of that information may additionally be governed by a contract or Data Processing Agreement with that organization.
4.8 Integrations and Connected Services
If you choose to connect Pro.Works to another service, we may receive information from or send information to that service depending upon:
- the integration selected;
- permissions you grant;
- the third-party provider’s configuration;
- your account settings; and
- your organization’s administrator settings.
Integrations may include services relating to:
- authentication;
- identity;
- cloud storage;
- communications;
- productivity;
- CRM systems;
- developer platforms;
- databases;
- analytics;
- payment systems;
- artificial intelligence;
- APIs; and
- other software platforms.
We intend to request only permissions reasonably necessary to provide the relevant integration or functionality. You may be able to disconnect integrations through your Pro.Works account or through the third-party service.
4.9 Information From Third Parties
We may receive personal information from:
- your employer or organization;
- account administrators;
- authorized users;
- service providers;
- identity providers;
- integration partners;
- payment processors;
- marketing partners;
- business databases;
- publicly available sources;
- affiliates; and
- other persons where permitted by applicable law.
We may combine information received from third parties with information collected directly through our Services.
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Cookies and Similar Technologies
Pro.Works may use:
- cookies;
- local storage;
- browser storage;
- pixels;
- tags;
- SDKs;
- session technologies; and
- similar technologies.
These technologies may be used for the following purposes.
Strictly Necessary Functions
- authentication;
- account security;
- session management;
- fraud prevention;
- network management;
- load balancing;
- user preferences; and
- essential website functionality.
Analytics and Performance
Including understanding website traffic, product usage, application performance, technical failures, errors, and user journeys.
Preferences
Including remembering language, interface preferences, regional settings, accessibility choices, and saved preferences.
Advertising and Marketing
If ProWorks Inc. uses advertising or marketing technologies, appropriate notices, consent mechanisms, and opt-out controls will be provided where required by applicable law.
Non-essential cookies and similar technologies will be subject to consent where legally required. Additional information may be provided through a separate Cookie Policy or cookie preference center.
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How We Use Personal Information
We may process personal information for the following purposes.
Providing the Services
- create and administer accounts;
- authenticate users;
- provide requested functionality;
- maintain user sessions;
- operate dashboards and applications;
- process subscriptions;
- provide APIs;
- operate integrations;
- maintain preferences;
- store and transmit Customer Content; and
- perform contractual obligations.
Operating and Improving Pro.Works
- operate our infrastructure;
- monitor performance;
- diagnose errors;
- analyze usage;
- understand feature adoption;
- improve functionality;
- conduct testing;
- develop new features; and
- improve reliability and user experience.
Security and Fraud Prevention
- protect accounts;
- detect unauthorized access;
- identify malicious behavior;
- detect and prevent fraud;
- investigate security events;
- maintain audit and security logs;
- protect infrastructure;
- enforce restrictions;
- prevent abuse; and
- maintain the integrity of our Services.
Customer Support
- respond to inquiries;
- investigate technical issues;
- provide customer support;
- manage support tickets;
- troubleshoot problems; and
- communicate regarding your account.
Communications
We may send account notices, security alerts, administrative notices, product notifications, billing messages, service announcements, legal notices, and support communications.
Certain communications are necessary to operate your account and cannot be opted out of while your account remains active.
Marketing
Where legally permitted, we may communicate with users about Pro.Works products, new features, content, events, promotions, research, announcements, and related services.
You may opt out of marketing communications using the unsubscribe mechanism provided in those communications or by contacting us. Opting out of marketing does not prevent us from sending essential transactional, legal, security, or administrative communications.
Legal and Compliance Purposes
- comply with applicable laws;
- respond to lawful government or regulatory requests;
- enforce agreements;
- establish or defend legal claims;
- maintain financial and corporate records;
- conduct audits;
- manage compliance obligations;
- protect our rights; and
- protect the rights or safety of users and others.
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Legal Bases for Processing
Where laws such as the European Union GDPR or UK GDPR require ProWorks Inc. to identify a lawful basis for processing, we may rely upon one or more of the following.
Performance of a Contract
Processing may be necessary to create your account, provide requested Services, administer subscriptions, process transactions, provide customer support, or perform contractual obligations.
Consent
We may rely on consent for certain marketing activities, non-essential cookies, optional integrations, certain forms of profiling, certain sensitive-data processing, and other processing activities where consent is legally required.
You may withdraw consent at any time, subject to applicable law. Withdrawal does not affect the lawfulness of processing undertaken before the withdrawal.
Legitimate Interests
We may process information where necessary for legitimate interests including:
- operating our business;
- securing our systems;
- developing and improving our Services;
- preventing fraud and abuse;
- supporting customers;
- performing appropriate analytics;
- protecting our legal rights; and
- maintaining the reliability of our Services.
Where required, we balance these interests against the rights and freedoms of affected individuals.
Legal Obligations
We may process information where necessary to comply with legal, regulatory, tax, accounting, or other statutory obligations.
Vital Interests
In limited circumstances, personal information may be processed where necessary to protect someone’s life or physical safety.
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Artificial Intelligence and Automated Systems
Certain current or future Pro.Works functionality may use technologies including:
- artificial intelligence;
- machine learning;
- large language models;
- automated classification;
- intelligent search;
- recommendations;
- automated workflows;
- AI agents; and
- similar computational systems.
Where such systems process personal information, ProWorks Inc. intends to apply appropriate privacy, security, access-control, governance, and data-minimization measures.
Where applicable law requires it, ProWorks Inc. will provide additional information regarding automated decision-making or profiling that produces legal or similarly significant effects. We do not intend to make legally significant decisions concerning individuals solely through automated processing without appropriate safeguards where prohibited by applicable law.
Customer Content used with AI functionality will be handled in accordance with the applicable Privacy Policy, product terms, enterprise agreement, Data Processing Agreement, integration terms, and product-specific disclosures.
Different AI providers or features may have different processing arrangements. Additional disclosures may therefore be provided for specific products or functionality.
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When We Share Personal Information
ProWorks Inc. does not disclose personal information indiscriminately. We may disclose information under the following circumstances.
Service Providers and Subprocessors
We may engage third-party providers to assist with:
- cloud infrastructure;
- hosting;
- databases;
- authentication;
- email delivery;
- networking;
- communications;
- analytics;
- payments;
- security;
- customer support;
- backups;
- monitoring;
- fraud prevention;
- AI services; and
- other operational functions.
Providers may process personal information only as permitted under their agreements with ProWorks Inc. and applicable law.
Affiliates
Information may be shared with entities under common ownership or control where reasonably necessary for providing Services, infrastructure operations, administration, security, customer support, finance, compliance, and internal business operations.
Enterprise Customers
If your account is administered by an organization, authorized administrators may have access to certain account information, user information, usage information, Customer Content, security information, and administrative controls.
Third-Party Integrations
When you enable an integration, information may be transmitted to or received from the relevant third-party provider according to your instructions and permissions.
Professional Advisers
Information may be disclosed where appropriate to attorneys, auditors, accountants, insurers, banks, consultants, financing providers, and other professional advisers.
Legal Requirements
Information may be disclosed where ProWorks Inc. reasonably believes disclosure is required or permitted to:
- comply with applicable law;
- comply with a court order;
- respond to lawful government requests;
- prevent or investigate fraud;
- investigate unlawful conduct;
- protect the security of our systems;
- protect the safety of individuals;
- enforce our agreements; or
- establish, exercise, or defend legal claims.
Where legally permitted and appropriate, ProWorks Inc. may challenge requests it believes are invalid, unlawful, or excessively broad.
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Sale, Sharing, and Targeted Advertising
ProWorks Inc. does not sell personal information for monetary consideration as part of its ordinary business model.
Privacy laws in some jurisdictions define terms such as “sale”, “sharing”, “targeted advertising”, or “cross-context behavioral advertising” more broadly.
If ProWorks Inc. engages in processing that constitutes a sale, sharing, or targeted advertising under applicable law, eligible users will be provided appropriate notices and opt-out mechanisms.
Where legally required, ProWorks Inc. may recognize browser-based opt-out preference signals such as Global Privacy Control (GPC). If applicable to our Services, a Your Privacy Choices, Do Not Sell or Share My Personal Information, or equivalent mechanism may be made available.
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International Data Transfers
ProWorks Inc. is based in the United States and may provide Services to users throughout the world.
Personal information may therefore be processed or stored in the United States or other countries outside the jurisdiction in which you reside. Different countries may provide different levels of privacy and data protection.
Where applicable law requires safeguards for international transfers, ProWorks Inc. may rely upon mechanisms including:
- adequacy decisions;
- Standard Contractual Clauses;
- the UK International Data Transfer Agreement;
- the UK Addendum to Standard Contractual Clauses;
- contractual safeguards;
- transfer agreements;
- technical safeguards;
- organizational safeguards; and
- other legally recognized transfer mechanisms.
Additional measures such as encryption, access restrictions, pseudonymization, and data minimization may be applied where appropriate.
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United States Processing
Because ProWorks Inc. is headquartered in Wyoming, United States, personal information may be transmitted to and processed within the United States.
The United States may have privacy and government-access rules that differ from those applicable in your home jurisdiction. Where required for international transfers, ProWorks Inc. will implement an applicable transfer mechanism or contractual safeguard.
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Data Residency and Localization
Some jurisdictions may require particular categories of information to be processed or stored locally.
Where such requirements apply to ProWorks Inc., appropriate data-localization or residency arrangements may be implemented.
Availability of specific data regions may vary according to:
- product;
- subscription plan;
- enterprise agreement;
- infrastructure availability; and
- applicable legal requirements.
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Data Retention
ProWorks Inc. retains personal information only for as long as reasonably necessary for the purposes for which it was collected. This may include periods necessary for:
- providing Services;
- maintaining accounts;
- fulfilling contracts;
- maintaining security;
- preventing fraud;
- complying with tax or accounting requirements;
- resolving disputes;
- enforcing agreements;
- maintaining business records; and
- establishing or defending legal claims.
Retention periods may vary depending upon:
- the category of information;
- sensitivity of the information;
- processing purpose;
- account status;
- contractual requirements;
- security requirements; and
- applicable law.
When personal information is no longer required, we may delete it, anonymize it, aggregate it, or securely isolate it until deletion becomes possible.
Backup copies may remain for a limited period after deletion from active production systems.
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Account Closure and Deletion
Users may request account closure using available account controls or by contacting ProWorks Inc.
Closing an account does not necessarily result in immediate deletion of every record. Certain information may be retained where reasonably necessary for:
- legal obligations;
- billing records;
- accounting;
- taxation;
- fraud prevention;
- security;
- dispute resolution;
- enforcement of agreements;
- backups; or
- other lawful purposes.
Information retained after account closure will remain subject to applicable privacy and security obligations.
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Information Security
ProWorks Inc. takes reasonable and appropriate technical and organizational measures designed to protect personal information. Depending upon the Service and information involved, safeguards may include:
- encryption in transit;
- encryption at rest where appropriate;
- access controls;
- authentication;
- role-based permissions;
- network protection;
- infrastructure monitoring;
- audit logging;
- backups;
- vulnerability management;
- incident response procedures;
- secure development practices;
- vendor security assessment; and
- administrative security controls.
No internet transmission, electronic-storage system, software platform, or information-security system can be guaranteed to be completely secure.
Users are responsible for safeguarding account credentials and devices used to access Pro.Works.
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Personal Data Breaches
If ProWorks Inc. becomes aware of a personal data breach, we will investigate and respond in accordance with applicable law.
Where legally required, ProWorks Inc. will notify affected customers, affected individuals, and relevant supervisory, regulatory, or governmental authorities within the time periods required by applicable law.
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Your Privacy Rights
Depending on the jurisdiction in which you reside, you may have rights concerning your personal information. These may include the right to:
- know whether we process your personal information;
- access personal information;
- obtain copies of personal information;
- correct inaccurate information;
- complete incomplete information;
- request deletion;
- withdraw consent;
- restrict processing;
- object to certain processing;
- obtain portable data;
- opt out of direct marketing;
- opt out of certain sales or sharing;
- opt out of targeted advertising;
- limit certain uses of sensitive personal information;
- object to certain automated decisions;
- request information regarding recipients of personal information;
- nominate another person where applicable;
- appeal certain privacy decisions;
- lodge a complaint with a privacy authority; and
- exercise applicable rights without unlawful discrimination or retaliation.
Not every right applies in every jurisdiction or circumstance.
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Exercising Your Privacy Rights
Privacy requests may be submitted to hello@pro.works.
When submitting a request, please provide sufficient information to enable us to understand and process it. This may include:
- your name;
- account email;
- organization, where relevant;
- nature of your request; and
- information reasonably necessary to locate relevant records.
For security reasons, ProWorks Inc. may need to verify your identity before fulfilling certain requests. Verification measures will be proportionate to the nature and sensitivity of the requested information.
Where permitted by law, an authorized agent may submit a request on your behalf.
We will respond within the period required by applicable law. If we cannot fulfill all or part of a request, we will provide an explanation where required by law.
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European Economic Area and European Union
Where the General Data Protection Regulation (GDPR) applies, eligible individuals may have rights including:
- access;
- rectification;
- erasure;
- restriction of processing;
- portability;
- objection;
- withdrawal of consent; and
- protections relating to certain automated decision-making.
You may also have the right to lodge a complaint with the competent supervisory authority in your country.
Where ProWorks Inc. offers Services to individuals in the European Economic Area and is required to appoint an EU representative under applicable law, the representative’s contact information will be published through this Privacy Policy or another appropriate notice.
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United Kingdom
Where the UK GDPR, the Data Protection Act 2018, and other applicable UK privacy legislation apply, eligible individuals may exercise applicable data protection rights.
UK users may also have the right to make a complaint to the Information Commissioner’s Office (ICO).
Where legally required, ProWorks Inc. will implement appropriate safeguards governing transfers of UK personal information outside the United Kingdom. If ProWorks Inc. becomes required to appoint a UK representative, the representative’s information will be published through our Services.
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India
Where India’s Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, or other applicable Indian privacy or information-technology laws apply, ProWorks Inc. will process personal data in accordance with applicable requirements as they become effective and apply to our activities.
Eligible Data Principals may have rights available under applicable Indian law, including rights relating to:
- access to information concerning processing;
- correction;
- completion;
- updating;
- erasure;
- grievance redressal;
- withdrawal of consent; and
- nomination.
Where processing is based upon consent, mechanisms for withdrawing that consent will be made available as required by law.
Privacy and grievance inquiries may be submitted to hello@pro.works.
If applicable Indian law requires ProWorks Inc. to appoint a specific grievance officer, Data Protection Officer, representative, or other contact, appropriate information will be made available through the Services.
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California Privacy Rights
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to ProWorks Inc., you may have additional privacy rights. Depending upon applicability, these may include rights to:
- know categories of personal information collected;
- know sources of personal information;
- know purposes for which personal information is used;
- know categories of recipients;
- access specific pieces of personal information;
- request deletion;
- request correction;
- opt out of sale;
- opt out of sharing for cross-context behavioral advertising;
- limit certain uses or disclosures of sensitive personal information; and
- exercise privacy rights without unlawful discrimination.
ProWorks Inc. does not sell personal information for monetary consideration as part of its ordinary business model.
Where required, ProWorks Inc. will honor applicable opt-out preference signals, including Global Privacy Control.
California privacy requests may be submitted to hello@pro.works.
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Other United States Privacy Laws
Residents of other U.S. states may have rights under applicable comprehensive state privacy legislation.
Depending upon your state and the applicability of those laws to ProWorks Inc., rights may include:
- access;
- correction;
- deletion;
- data portability;
- opt-out of targeted advertising;
- opt-out of certain sales;
- protections regarding sensitive data;
- protections regarding profiling; and
- appeal rights.
ProWorks Inc. will provide legally required mechanisms for exercising applicable rights.
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Wyoming
ProWorks Inc. is incorporated and based in Casper, Wyoming, United States.
Our corporate location does not limit privacy protections that may apply to individuals in other states or countries.
Where another jurisdiction’s privacy laws apply to our processing, ProWorks Inc. intends to comply with those applicable requirements.
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Canada
Where Canadian privacy legislation applies to ProWorks Inc., including applicable federal or provincial legislation, eligible individuals may have rights relating to:
- access;
- correction;
- consent;
- withdrawal of consent; and
- complaints regarding handling of personal information.
Requests may be submitted to hello@pro.works.
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Australia and New Zealand
Where applicable Australian or New Zealand privacy laws apply to ProWorks Inc., we will process personal information in accordance with applicable statutory requirements.
Eligible individuals may have rights to request access to or correction of personal information.
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Other Jurisdictions
ProWorks Inc. operates with a global privacy approach.
Additional privacy legislation may apply depending upon:
- where you reside;
- where our Services are provided;
- where information is processed; or
- where our customers operate.
Where applicable local law provides greater protections than this Privacy Policy, applicable legal requirements will prevail.
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Sensitive Personal Information
Users should avoid providing sensitive personal information unless reasonably necessary for use of a specific Service.
Depending upon applicable law, sensitive information may include:
- government identification numbers;
- account credentials;
- financial information;
- precise geolocation;
- biometric information;
- health information;
- racial or ethnic origin;
- religious or philosophical beliefs;
- political opinions;
- sexual orientation;
- information concerning children; and
- other legally protected categories.
Where processing of sensitive personal information is necessary, ProWorks Inc. will apply additional safeguards and obtain consent where required.
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Children’s Privacy
Pro.Works is primarily intended for professional, commercial, organizational, and adult users.
Our general-purpose Services are not directed to children under the age of 13, and ProWorks Inc. does not knowingly seek to collect personal information from children under 13. Higher minimum ages may apply in particular jurisdictions.
If a future Service is specifically designed for younger users, appropriate age-screening mechanisms, parental or guardian consent, privacy notices, and additional safeguards will be implemented where required.
If you believe that a child has improperly provided personal information to ProWorks Inc., contact hello@pro.works. We will investigate and take appropriate action.
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Business and Enterprise Accounts
Where your access to Pro.Works is provided or controlled by an organization:
- your organization may administer your account;
- administrators may manage account settings;
- administrators may access certain usage information;
- administrators may configure retention policies;
- administrators may control security settings;
- administrators may manage integrations;
- administrators may add or remove users; and
- your organization’s own privacy policies may apply.
You should contact your organization regarding its management of your account or information.
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Processing on Behalf of Customers
Certain Pro.Works Services may enable customers to process personal information for which the customer acts as the controller, business, data fiduciary, or equivalent responsible entity. In these circumstances:
- the customer determines why the information is processed;
- ProWorks Inc. generally processes the information according to the customer’s documented instructions;
- applicable contractual terms and a Data Processing Agreement may govern processing; and
- individuals should ordinarily direct privacy requests to the relevant customer.
ProWorks Inc. may assist its customers with privacy obligations where required by applicable law or contract.
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Data Processing Agreements
Business and enterprise customers may enter into a Data Processing Agreement (“DPA”) with ProWorks Inc.
A DPA may address matters including:
- processing instructions;
- confidentiality;
- information security;
- subprocessors;
- international transfers;
- data deletion;
- audit provisions;
- breach notification;
- individual-rights requests; and
- legal compliance.
Where an applicable DPA conflicts with this Privacy Policy regarding customer-controlled personal information, the contractual terms will govern to the extent permitted by applicable law.
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Subprocessors and Vendors
ProWorks Inc. may engage third-party infrastructure and service providers to operate our Services.
Depending upon the applicable product, these may include providers of:
- cloud infrastructure;
- databases;
- networking;
- authentication;
- content delivery;
- email;
- analytics;
- payments;
- monitoring;
- customer support;
- communications;
- security;
- AI infrastructure; and
- developer services.
For applicable enterprise Services, ProWorks Inc. may maintain or publish a separate Subprocessor List identifying material subprocessors.
Service providers may be evaluated based upon criteria including information security, privacy practices, contractual commitments, reliability, compliance, and operational requirements.
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Third-Party Websites and Services
Our Services may contain links to third-party websites or enable integrations with third-party services.
ProWorks Inc. does not control the independent privacy practices of those third parties.
Information processed directly by a third party is governed by that third party’s terms and privacy policies. We recommend reviewing applicable third-party privacy policies before providing information or enabling integrations.
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Social Media
If you interact with Pro.Works through social-media platforms, both ProWorks Inc. and the relevant social-media provider may receive information concerning that interaction.
Social-media platforms independently determine how they process information through their services. Their privacy policies apply separately.
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Email Communications
ProWorks Inc. may use delivery or engagement technologies in certain email communications to determine information such as:
- whether an email was delivered;
- whether an email was opened;
- whether a link was selected; and
- whether communications were effective.
Where legally required, applicable tracking technologies will be subject to consent or other required privacy controls.
Marketing communications will provide an unsubscribe mechanism where legally required.
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Global Privacy Control and Browser Signals
Certain browsers and extensions transmit privacy preference signals.
Where applicable law requires recognition of an opt-out preference signal, ProWorks Inc. intends to honor valid and legally recognized signals, including Global Privacy Control (GPC) where applicable.
Because browser privacy standards continue to evolve, our treatment of unsupported or non-standard signals may change over time.
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Aggregated and De-Identified Information
ProWorks Inc. may create aggregated, statistical, anonymized, or de-identified information from information processed through the Services.
Where information has been effectively anonymized so that it is no longer personal information under applicable law, it may be used for purposes including:
- analytics;
- research;
- service improvement;
- product development;
- security;
- statistical analysis;
- performance measurement; and
- business planning.
Where applicable law requires de-identified information to remain de-identified, ProWorks Inc. will not intentionally attempt to re-identify it.
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Corporate Transactions
If ProWorks Inc. undergoes or considers:
- a merger;
- acquisition;
- financing;
- investment;
- sale;
- restructuring;
- reorganization;
- bankruptcy;
- sale of assets; or
- another corporate transaction,
personal information may be disclosed to relevant parties during due diligence or transferred as part of the transaction. Recipients will be required to handle personal information in accordance with applicable law.
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Government and Law-Enforcement Requests
ProWorks Inc. may receive requests for information from:
- courts;
- law-enforcement agencies;
- regulatory bodies;
- governmental authorities; or
- other legally authorized entities.
We intend to assess requests and disclose information only where we reasonably believe a valid legal basis requires or permits disclosure.
Where lawful and appropriate, ProWorks Inc. may:
- require valid legal process;
- reject legally deficient requests;
- seek to narrow overly broad requests;
- challenge inappropriate requests; and
- notify affected customers or users.
Nothing in this section prevents emergency disclosure where legally permitted and reasonably necessary to prevent imminent serious harm.
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Changes to This Privacy Policy
ProWorks Inc. may update this Privacy Policy periodically to reflect:
- product developments;
- changes to our Services;
- new technologies;
- changes in our processing practices;
- regulatory developments;
- legal requirements; or
- operational changes.
The current version of this Privacy Policy will be available at https://www.pro.works/privacy.
The Last Updated date at the beginning of this Privacy Policy identifies when the policy was most recently revised.
Where a change materially affects the way personal information is processed, ProWorks Inc. may provide additional notice through email, website notices, application notifications, account notifications, or other appropriate methods.
Where applicable law requires consent for a material change in processing, consent will be obtained before the new processing begins.
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Contact ProWorks Inc.
For questions, requests, or concerns regarding this Privacy Policy or the processing of personal information, contact:
ProWorks Inc.
Casper, Wyoming
United States of America
Website: https://www.pro.works
Privacy and legal inquiries: hello@pro.works
If postal correspondence is required, the registered or mailing address of ProWorks Inc. may be provided through our website or upon request.
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Privacy Complaints
If you believe your personal information has been handled improperly, please contact hello@pro.works.
ProWorks Inc. will review legitimate privacy complaints and seek to address them in accordance with applicable law.
Depending upon your jurisdiction, you may also have the right to submit a complaint to an applicable privacy, data-protection, consumer-protection, or supervisory authority.
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Language
This Privacy Policy may be made available in languages other than English.
Translations may be provided for convenience and accessibility.
If there is an inconsistency between translated versions, the English-language version will govern to the extent permitted by applicable law unless local law requires otherwise.
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Additional Privacy Notices
This Privacy Policy establishes the general privacy framework for Pro.Works.
Specific Services, jurisdictions, or processing activities may additionally be governed by:
- jurisdiction-specific privacy notices;
- Cookie Policies;
- product-specific notices;
- Data Processing Agreements;
- enterprise agreements;
- consent notices;
- AI-specific disclosures;
- just-in-time notices;
- subprocessor disclosures; and
- other legally required notices.
Where applicable law grants greater protections than those described in this Privacy Policy, applicable legal requirements will prevail.
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Governing Entity
For the purposes of this Privacy Policy, unless another Pro.Works entity is expressly identified for a particular Service, the entity responsible for the Services is:
ProWorks Inc.
Casper, Wyoming, United States of America
ProWorks Inc. operates the Pro.Works brand and the website located at www.pro.works.
Pro.Works is operated by ProWorks Inc., Casper, Wyoming, United States.
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